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Ensuring logistics availability for the import of high-end lighting fixtures in Europe.
CASE STUDY

Ensuring logistics availability for the import of high-end lighting fixtures in Europe.

A player in the lighting sector, this manufacturer-importer needs to secure its supply of lighting to its European distributor partners. Variable volumes, the management of multiple suppliers, and the requirement for impeccable punctuality made organizing cross-border flows more complex. With a pan-European vehicle network and the promise of near-permanent availability, DONE Deliveries optimized the supply chain — with agile pick-up scheduling and customized deliveries, especially in France, Belgium, and the United Kingdom.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer and distributor of lighting solutions for residential use; based in Île-de-France; B2B deliveries to major specialist retailers in Western Europe.

Volume & seasonality

Average of 13 shipments per month with peaks during September-November period (+11%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Night delivery, tail lift + pallet jack, all-risk insurance.

Targets

Eliminate delays, trucks available on demand

Objectives

98.2% of shipments delivered on time, average truck availability at 99.57% of placed orders, transport cost reduction over 19%.
24
 h
Lille→Rennes transit time
777
 €
Example job price (Premium)
161
Number of transports in 2025
98.2%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
24
 h
777
 €
Lille
Auxerre
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
10
 h
100
 €
Lille
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
19
 h
580
 €
Lille
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
5
 h
522
 €
Lille
Turin
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
1021
 €
Lille
Bruges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
2
 h
201
 €
Rennes
Auxerre
Nice
Paris
Turin
Bruges
Lille

Before/after (last 6 months)

-0,19
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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