CASE STUDY

Direct and secure deliveries for B2B logistics of garden and indoor products in Europe.

This manufacturer of solutions for garden, home, and leisure experiences significant peaks in logistics activity, with a variety of large products to be shipped to European retailers and purchasing centers. Facing the challenge of guaranteeing the protection of goods and timely deliveries to Germany, Belgium, and Spain, the transport provider implemented direct deliveries without reloading, using adapted vehicles and real-time tracking, reducing the risk of delays or damage during each seasonal flow.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of garden and home products; main production in the Auvergne-Rhône-Alpes region; B2B shipments to specialized distributors and large retailers in France, Germany, Belgium, and Spain.

Volume & seasonality

Average of 22 shipments per month with peaks during March–July period (+43%)

Units & packaging

EU pallets 120x100 cm, 14 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

99.16% of shipments delivered on time, transport tracking and email notifications via the done space platform, cost reduction of over 12%

Canton d'Oyonnax-Nord→Besancon transit time

484

€

Example job price (Premium)

Number of transports in 2025

99.16%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Canton d'Oyonnax-Nord → Besancon	5x palette EU, 120x80 cm, 900 kg	VAN	3 h	484 €
Canton d'Oyonnax-Nord → Tours	2x palette EU, 120x80 cm, 300 kg	VAN	8 h	50 €
Canton d'Oyonnax-Nord → Tourcoing	8x palette EU, 120x80 cm, 5 100 kg	Porteur	25 h	1349 €
Canton d'Oyonnax-Nord → Bordeaux	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	11 h	461 €
Canton d'Oyonnax-Nord → Antwerp	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	13 h	471 €
Canton d'Oyonnax-Nord → Waterloo	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	11 h	718 €

Besancon

Tours

Tourcoing

Bordeaux

Antwerp

Waterloo

Canton d'Oyonnax-Nord

Before/after (last 6 months)

-0,2

Cost per shipment

-6h

Shorter average transit time

99.96%

Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez