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24/7 Tracking and Punctuality for B2B Electrical Equipment Distribution.
CASE STUDY

24/7 Tracking and Punctuality for B2B Electrical Equipment Distribution.

A regional player specializing in the distribution of electrical equipment for construction needed to secure the management of its shipments to professional clients in Normandy and beyond. Punctuality and visibility over flows were crucial to maintain agility in its business. Thanks to real-time tracking by a dedicated team, 24/7 supervision, and proactive notifications, the transport provider ensured smooth and transparent deliveries while guaranteeing a high level of punctuality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Independent electrical equipment distributor with main activity in Normandy; B2B supply for installers, construction professionals, and companies in the region and north-west France.

Volume & seasonality

Average of 21 shipments per month with peaks during March–July (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 3,200 kg.

Delivery constraints

Narrow delivery windows (8am–10am and 2pm–4pm), tail lift, all-risk insurance.

Targets

Reduce transit time by more than 2h, enable transport visibility

Objectives

Faster average transit 4–11h, transport tracking and email notifications via the DONE Space platform, transport cost reduction over 16%
13
 h
Caen→Annecy transit time
381
 €
Example job price (Premium)
173
Number of transports in 2025
99.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Caen
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
381
 €
Caen
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
19
 h
50
 €
Caen
Brest
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
673
 €
Caen
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
743
 €
Caen
Cologne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
346
 €
Caen
Pioltello
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
33
 h
1168
 €
Annecy
Cannes
Brest
Toulouse
Cologne
Pioltello
Caen

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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