An automotive distributor based in Île-de-France manages the logistics of new vehicles to a regional network of sales points. Their main challenge: ensuring every delivery arrives within the agreed time slots while maintaining total traceability of the flow. With a transport solution offering continuous supervision, proactive notifications, and delay guarantees, distribution becomes more reliable and transparent across the serviced territory.

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Automotive vehicle and service distributor; main site in Île-de-France; coverage of the Paris region, delivers to various sales points and partner workshops.
An average of 15 shipments per month with peaks during April-July (+31%)
Custom goods 370x150x130 cm secured with tie-down straps and anti-slip mats, total shipment weight from 1,400 to 6,000 kg.
Same-day pickup, loading assistance, all-risk insurance.
Trucks available on demand, eliminate delays
Average truck availability for 99.65% of orders placed, 98.49% of shipments delivered on time, over 13% reduction in transport costs


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Vélizy-Villacoublay → Auxerre | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 5 h | 100 € |
Vélizy-Villacoublay → Marseille | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 13 h | 917 € |
Vélizy-Villacoublay → Arras | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 4 h | 490 € |
Vélizy-Villacoublay → Grenoble | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 9 h | 457 € |
Vélizy-Villacoublay → Berlin | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 33 h | 1408 € |
Vélizy-Villacoublay → Barcelona | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 18 h | 956 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and 98.7% on-time delivery rate. In case of significant delays caused by us, freight can be reimbursed up to 100%.
If we are unable to provide a vehicle as agreed, you receive €500 compensation. If there is a significant delay caused by DONE Deliveries, we apply our punctuality guarantee, which can result in a full refund for the transport.
You benefit from complete tracking via DONE Space: real-time map tracking, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)