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24/7 Tracking and Timeliness for B2B Technical Supply Distribution.
CASE STUDY

24/7 Tracking and Timeliness for B2B Technical Supply Distribution.

A specialized distributor serving construction and industrial professionals, this company manages a large catalog of technical supplies and equipment for job sites and agencies across France. Faced with the challenge of logistics reliability and real-time visibility on thousands of shipments, our transport team optimized tracking, ensured 24/7 supervision, and guaranteed on-time deliveries, with complete traceability and proactive alerts in case of issues. Key regions include Hauts-de-France and the nationwide network.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of technical supplies and construction equipment; main operations in Wasquehal (Hauts-de-France region); daily delivery to agencies and B2B sites in France for the construction and industrial sectors.

Volume & seasonality

Average of 21 shipments per month with peaks during March–July period (+43%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 3,200 kg.

Delivery constraints

Narrow time windows (7 am–11 am and 1 pm–4 pm), security rope for customs, quick POD.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability rate of 99.61% of orders placed, transport cost reduction of over 18%
5
 h
Wasquehal→Amiens transit time
100
 €
Example job price (Premium)
140
Number of transports in 2025
99.48%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Wasquehal
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
5
 h
100
 €
Wasquehal
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
669
 €
Wasquehal
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
839
 €
Wasquehal
Brest
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
923
 €
Wasquehal
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
652
 €
Wasquehal
Bologna
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
47
 h
1946
 €
Amiens
Troyes
Nantes
Brest
Enschede
Bologna
Wasquehal

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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