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99.6% vehicle availability: engineering materials deliveries without delays in France and Europe.
CASE STUDY

99.6% vehicle availability: engineering materials deliveries without delays in France and Europe.

As a player in the structural engineering sector for construction, this design office needed to manage the daily express shipment of sensitive equipment and prototypes to partners, subcontractors, and sites. The main challenges included fast loading times, immediate vehicle availability for urgent requests, and reliable deliveries even to border regions and internationally. DONE Deliveries solved these issues by being able to find a vehicle within hours and reaching a 99.6% availability rate, thus ensuring perfect responsiveness even for the most demanding projects.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Structural engineering design office; main location in Lyon; collaboration with construction and building companies in France and neighboring countries.

Volume & seasonality

Average of 21 shipments per month with peaks during May–October period (+14%)

Units & packaging

Custom goods 320x150x120 cm, secured with lashing straps and corner protectors, total shipment weight between 2,000 and 6,200 kg.

Delivery constraints

Fixed loading times, security cord for customs, fast POD.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of more than 17%
4
 h
Lyon→Valence transit time
403
 €
Example job price (Premium)
138
Number of transports in 2025
98.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Valence
16x palette EU, 120x80 cm, 7 400 kg
Porteur
4
 h
403
 €
Lyon
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
523
 €
Lyon
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
209
 €
Lyon
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
1
 h
250
 €
Lyon
Bruges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
634
 €
Lyon
Rome
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
449
 €
Valence
Le Mans
Grenoble
Lyon
Bruges
Rome
Lyon

Before/after (last 6 months)

-0,18
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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