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Securing B2B logistics for building spare parts through rigorous carrier control.
CASE STUDY

Securing B2B logistics for building spare parts through rigorous carrier control.

A specialist in spare parts for building closures and solar protection, this France-based distributor needed to deliver motors, shutters, winches, and blinds—often fragile or custom-made—to installers and resellers across Western Europe. The requirements focused on reducing transport incidents and ensuring goods integrity. DONE Deliveries responded with a rigorous carrier selection and 24/7 monitoring, achieving a 99.95% damage-free delivery rate within tight time slots.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of spare parts for blinds, roller shutters, and related equipment; based in Occitanie; B2B deliveries to installers and resellers in France, Spain, Belgium.

Volume & seasonality

Average of 18 shipments per month with peaks during May-September (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and corner protectors, total weight per shipment from 1,000 to 2,400 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Reduction of transit time by more than 2 hours, immediate access to POD/CMR.

Objectives

Average transit faster by 4-8 hours, all documents available on the DONE Space platform, transport cost reduction of more than 9%.
9
 h
Bourges→Toulouse transit time
655
 €
Example job price (Premium)
155
Number of shipments in 2025
98.98%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourges
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
655
 €
Bourges
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
418
 €
Bourges
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
370
 €
Bourges
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
465
 €
Bourges
Eindhoven
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
645
 €
Bourges
Dortmund
8x palette EU, 120x80 cm, 5 100 kg
Porteur
29
 h
1255
 €
Toulouse
Rennes
Niort
Marseille
Eindhoven
Dortmund
Bourges

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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