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Optimizing B2B distribution of custom shelving solutions through 24/7 tracking and proactive notifications.
CASE STUDY

Optimizing B2B distribution of custom shelving solutions through 24/7 tracking and proactive notifications.

A specialist in shelving and layout solutions for stores, warehouses, and offices, this manufacturer must ensure fast delivery of bulky, custom-made goods, often to sites and brands with strict deadlines. Thanks to real-time tracking, continuous shipment oversight, and the carrier's punctuality commitment, every logistics flow remained controlled and highly reliable, with full visibility from loading to delivery throughout France and Europe.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

A recognized player in the design and manufacturing of shelving solutions, the company supplies its equipment to B2B partners in France and Europe, with logistics tailored to shipping pallets and bulky goods.

Volume & seasonality

Average of 19 shipments per month with peaks during the March-June period (+41%)

Units & packaging

Custom goods 260x150x120 cm secured by tie-down straps and corner protectors, total shipment weight between 1,500 and 6,000 kg.

Delivery constraints

Fixed loading times, safety rope for customs, delivery with prior call mandatory.

Targets

Enable transport visibility, reduce transit time by more than 3 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time 4-6 hours faster, transport cost reduction over 12%
5
 h
Nîmes→Nice transit time
617
 €
Example job price (Premium)
149
Number of shipments in 2025
99.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nîmes
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
5
 h
617
 €
Nîmes
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
2
 h
250
 €
Nîmes
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
661
 €
Nîmes
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
665
 €
Nîmes
Girona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
644
 €
Nîmes
Zaragoza
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
1409
 €
Nice
Montpellier
Reims
Tours
Girona
Zaragoza
Nîmes

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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