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Securing B2B distribution of renovation materials through damage-free logistics.
CASE STUDY

Securing B2B distribution of renovation materials through damage-free logistics.

A company specializing in residential renovation solutions handles goods that are often sensitive and bulky, destined for the B2B sector. To ensure product integrity and minimize risks, the provider implemented a rigorous carrier selection process, achieving a damage-free delivery rate of 99.97%. The flows primarily concern France and neighboring countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Residential renovation specialist based in Île-de-France; delivery of materials, equipment, and renovation solutions to distributors and construction professionals in France and Belgium.

Volume & seasonality

An average of 19 shipments per month with peaks during March-July (+26%)

Units & packaging

Custom goods 270x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,200 kg.

Delivery constraints

Night delivery, unloading assistance, mandatory prior phone call for delivery.

Targets

Immediate access to POD/CMR, provide transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 14%
4
 h
Villeurbanne→Grenoble transit time
100
 €
Example job price (Premium)
212
Number of transports in 2025
98.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villeurbanne
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
100
 €
Villeurbanne
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
512
 €
Villeurbanne
Tours
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
412
 €
Villeurbanne
Amiens
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
1135
 €
Villeurbanne
Kelsterbach
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
768
 €
Villeurbanne
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
450
 €
Grenoble
Caen
Tours
Amiens
Kelsterbach
Eindhoven
Villeurbanne

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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