A company specializing in residential renovation solutions handles goods that are often sensitive and bulky, destined for the B2B sector. To ensure product integrity and minimize risks, the provider implemented a rigorous carrier selection process, achieving a damage-free delivery rate of 99.97%. The flows primarily concern France and neighboring countries.

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Residential renovation specialist based in Île-de-France; delivery of materials, equipment, and renovation solutions to distributors and construction professionals in France and Belgium.
An average of 19 shipments per month with peaks during March-July (+26%)
Custom goods 270x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,200 kg.
Night delivery, unloading assistance, mandatory prior phone call for delivery.
Immediate access to POD/CMR, provide transport visibility
All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 14%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Villeurbanne → Grenoble | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 4 h | 100 € |
Villeurbanne → Caen | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 13 h | 512 € |
Villeurbanne → Tours | 2x palette EU, 120x80 cm, 300 kg | VAN | 8 h | 412 € |
Villeurbanne → Amiens | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 25 h | 1135 € |
Villeurbanne → Kelsterbach | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 12 h | 768 € |
Villeurbanne → Eindhoven | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 14 h | 450 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a damage-free delivery rate of 99.95%.
For the construction sector, we use adapted trucks with reinforced strapping, side tarpaulins, and, if needed, tail lifts. Deliveries are direct, with no transshipment, to reduce the risk of damage to heavy or long materials.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add all-risk Cargo insurance during booking, which covers almost the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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