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Total visibility and guaranteed punctuality for telecom infrastructure logistics.
CASE STUDY

Total visibility and guaranteed punctuality for telecom infrastructure logistics.

An engineering and construction company managing telecom and civil engineering projects in Africa faced challenges with monitoring and punctuality for its flows of technical equipment between France and several countries on the continent. Thanks to 24/7 supervision, real-time tracking, and proactive management of unforeseen events, the organization strengthened the punctuality of its supplies and the security of sensitive material delivered to its worksites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider specialized in telecom infrastructure engineering and construction; operational base in Île-de-France; projects deployed in Sub-Saharan Africa.

Volume & seasonality

Average of 19 shipments per month with peaks during March-July period (+25%)

Units & packaging

Custom goods 320x150x130 cm, secured with lashing straps and anti-slip mats. Total weight per shipment between 2,500 and 7,500 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–4 pm), unloading assistance, secured parking areas.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.76% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of more than 17%
4
 h
Issy-les-Moulineaux→Tourcoing transit time
518
 €
Example job price (Premium)
72
Number of transports in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Issy-les-Moulineaux
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
518
 €
Issy-les-Moulineaux
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
509
 €
Issy-les-Moulineaux
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
441
 €
Issy-les-Moulineaux
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
434
 €
Issy-les-Moulineaux
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
516
 €
Issy-les-Moulineaux
Maastricht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
560
 €
Tourcoing
Tarbes
Arras
Bordeaux
Ulm
Maastricht
Issy-les-Moulineaux

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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