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Secure sensitive shipments with a damage rate below 0.05% in the technical industry.
CASE STUDY

Secure sensitive shipments with a damage rate below 0.05% in the technical industry.

A leader in passive fire protection, specializing in air and water tightness for industrial, pharmaceutical sites or data centers, this manufacturer faces high logistics reliability demands. Any damage or delay can jeopardize compliance on critical sites, especially during projects in France, the UK, or Europe. Thanks to a rigorous carrier selection process and dedicated support, sensitive shipments are protected, with a damage-free delivery rate reaching 99.97%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in passive fire protection and air-tightness solutions; operations based in Île-de-France; B2B flows to industrial, data center, and pharmaceutical sites in France and Europe.

Volume & seasonality

Average of 23 shipments per month with spikes during March-July period (+19%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protectors, average shipment weight between 1,200 and 4,300 kg.

Delivery constraints

Night delivery, security rope for customs, fast proof of delivery.

Targets

Eliminate delays, trucks available on demand

Objectives

99.82% of shipments delivered on time, average truck availability at 99.55% of orders placed, over 14% reduction in transport costs
16
 h
Paris→Cannes transit time
50
 €
Example job price (Premium)
168
Number of shipments in 2025
99.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
50
 €
Paris
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
512
 €
Paris
Le Havre
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
7
 h
503
 €
Paris
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
393
 €
Paris
Leverkusen
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
388
 €
Paris
Zaragoza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
18
 h
1026
 €
Cannes
Quimper
Le Havre
Strasbourg
Leverkusen
Zaragoza
Paris

Before/after (last 6 months)

-0,11
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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