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Securing the distribution of industrial supplies to French construction sites and industrial clients.
CASE STUDY

Securing the distribution of industrial supplies to French construction sites and industrial clients.

A major distributor in the industrial supplies sector for construction and industry needed to ensure the reliability and security of its B2B logistics flows to its professional clients. The diversity and value of the goods made it essential to have perfect control of transport risks and a very low damage rate. Thanks to a rigorous selection of carriers and continuous monitoring of each shipment, our transport team achieved a damage-free delivery rate of 99.97% across all of France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of industrial supplies and equipment for construction and industry; based in Laval, Pays de la Loire; B2B deliveries throughout France.

Volume & seasonality

Average of 12 shipments per month with peaks during September-November period (+44%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight from 1,600 to 3,000 kg.

Delivery constraints

Night deliveries, loading assistance, rapid proof of delivery (POD).

Targets

Eliminate delays, enable transport visibility

Objectives

99.01% of shipments delivered on time, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 16%
4
 h
Fougères→Chartres transit time
581
 €
Example job price (Premium)
78
Number of shipments in 2025
99.01%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Fougères
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
581
 €
Fougères
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
564
 €
Fougères
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
15
 h
858
 €
Fougères
Rennes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
2
 h
176
 €
Fougères
Mechelen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
25
 h
816
 €
Fougères
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
730
 €
Chartres
Arras
Montpellier
Rennes
Mechelen
Etten-Leur
Fougères

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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