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99.6% Vehicle Availability for Urgent and Secure Jewelry Shipments in Europe.
CASE STUDY

99.6% Vehicle Availability for Urgent and Secure Jewelry Shipments in Europe.

A Paris-based player in the jewelry sector, specializing in high-end creations, required secure and prompt shipments to boutiques and distributors, mainly in Western Europe. The precious nature of the goods demanded a solution offering immediate access to a reliable vehicle, even during peak periods. DONE Deliveries responded with a 99.97% vehicle availability rate, tailored responsiveness, and flexible schedules—ensuring every delivery was on time and secure.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Fine jewelry house; workshop based in Paris; distribution to sales outlets and retailers in France, Belgium, and Germany.

Volume & seasonality

Average of 18 shipments per month with peaks during March–June (+11%).

Units & packaging

Set of boxes 90x60x80 cm secured by anti-slip mats and corner protectors, total shipment weight from 350 to 1,000 kg.

Delivery constraints

Fixed loading hours, tail lift + pallet truck, delivery with mandatory prior call.

Targets

Reduction in transit time by over 2h, trucks available on demand.

Objectives

Average transit time 4–12h faster, average truck availability at 99.7% of orders placed, transport cost reduction of over 11%.
3
 h
Paris→Rouen transit time
442
 €
Example job price (Premium)
171
Number of shipments in 2025
99.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
442
 €
Paris
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
731
 €
Paris
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
318
 €
Paris
Orleans
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
5
 h
420
 €
Paris
Magdeburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
17
 h
554
 €
Paris
Waterloo
2x palette EU, 120x80 cm, 300 kg
VAN
5
 h
330
 €
Rouen
Limoges
Lille
Orleans
Magdeburg
Waterloo
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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