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99.6% Vehicle Availability for Urgent Event Logistics in France.
CASE STUDY

99.6% Vehicle Availability for Urgent Event Logistics in France.

Professional event organizer, specializing in venue rentals and tailored event planning, facing high seasonality and unpredictable peaks in shipments of fragile event equipment. DONE Deliveries enabled fast handling of urgent shipments thanks to near-immediate vehicle availability and the implementation of flexible solutions in the Lyon area, ensuring uninterrupted supply deliveries even during periods of very high demand.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in event organization and venue management; based in Lyon; logistics activities focused on the Auvergne-Rhône-Alpes and Grand Est regions.

Volume & seasonality

An average of 9 shipments per month with peaks during May-July (+31%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, lashing straps and corner protectors, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Night delivery, loading assistance, GPS tracking.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability at 99.61% of orders placed, 98.79% of shipments delivered on time, transport cost reduction of more than 8%
8
 h
Lyon→Reims transit time
493
 €
Example job price (Premium)
187
Number of transports in 2025
98.79%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
493
 €
Lyon
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
602
 €
Lyon
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
591
 €
Lyon
Vannes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
26
 h
1372
 €
Lyon
Utrecht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
15
 h
510
 €
Lyon
Bruges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
453
 €
Reims
Strasbourg
Niort
Vannes
Utrecht
Bruges
Lyon

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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