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99.6% vehicle availability for urgent food packaging shipments in Europe.
CASE STUDY

99.6% vehicle availability for urgent food packaging shipments in Europe.

A company committed to sustainable food packaging, serving professionals in catering and events, needed to secure and accelerate its logistics flows, especially during peak periods. Thanks to the provider's responsiveness and guaranteed access to a fleet of vehicles with 99.6% availability, shipments to France and Europe are executed even at the last minute, without capacity shortages, ensuring continuity for their hotel and catering partners.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in innovative and responsible food packaging; main site in Occitania; B2B deliveries to catering and event professionals in France and various European markets.

Volume & seasonality

Average of 9 shipments per month with peaks during April–July (+33%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.

Delivery constraints

Narrow time slots (8am–12pm and 1pm–5pm), tail lift + pallet truck, secured parking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 99.94% of shipments delivered on time, transport cost reduction of over 10%
4
 h
Carcassonne→Rodez transit time
494
 €
Example job price (Premium)
144
Number of transports in 2025
99.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Carcassonne
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
494
 €
Carcassonne
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
50
 €
Carcassonne
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
472
 €
Carcassonne
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
574
 €
Carcassonne
Milan
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
904
 €
Carcassonne
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN
22
 h
911
 €
Rodez
Niort
Rennes
Roanne
Milan
Zwolle
Carcassonne

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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