CASE STUDY

99.6% vehicle availability to secure sensitive temperature-controlled B2B deliveries.

A player in the commercial refrigeration sector, this specialist designs and supplies temperature-sensitive equipment for food and industrial distributors in France. Facing the need for rapid shipments, even during high-demand periods, and the safety requirements for fragile goods, the logistics solution relies on the ability to guarantee near real-time vehicle availability, with same-day or next-day loading possible. Flexibility and a 99.97% availability rate ensure the continuity of deliveries to the main French regions, with no breaks or compromises in the cold chain.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of commercial refrigeration equipment; main activity based in the Île-de-France region; regular supplies to supermarkets, distributors and industrial clients across France and neighboring countries.

Volume & seasonality

Average of 10 shipments per month, with peaks during May–August period (+40%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,200 kg.

Delivery constraints

Narrow delivery slots (8am–12pm and 1pm–4pm), security rope for customs, GPS tracking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents are available on the DONE Space platform; average truck availability of 99.53% of orders placed; transport cost reduction of over 11%

Orvault→Nantes transit time

100

€

Example job price (Premium)

142

Number of transports in 2025

99.11%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Orvault → Nantes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	3 h	100 €
Orvault → Nancy	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	12 h	335 €
Orvault → Vannes	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	2 h	258 €
Orvault → Poitiers	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	4 h	468 €
Orvault → Madrid	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	32 h	1474 €
Orvault → Zaragoza	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	14 h	845 €

Nantes

Nancy

Vannes

Poitiers

Madrid

Zaragoza

Orvault

Before/after (last 6 months)

-0,15

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez