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99.6% vehicle availability to secure the distribution of water equipment in France.
CASE STUDY

99.6% vehicle availability to secure the distribution of water equipment in France.

A specialist in water distribution equipment for businesses, the medical sector, and education, this manufacturer-lessor faced demand spikes and stringent rapid delivery requirements across multiple sites throughout France. The flexibility of our network and a vehicle availability rate of 99.97% ensured the provision of a suitable truck, even for last-minute requests, guaranteeing regular and reliable flows. These solutions optimized logistics and supported growth during critical periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and lessor of water equipment for professionals; based in Île-de-France; B2B distribution across France and the public sector.

Volume & seasonality

Average of 18 shipments per month with peaks during May-September period (+17%)

Units & packaging

Custom goods 240x140x120 cm secured with lashing straps and corner protectors, total shipment weight between 400 and 1,200 kg.

Delivery constraints

Same-day delivery, safety rope for customs, GPS tracking.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform; all documents available on the DONE Space platform; transport cost reduction of over 18%.
33
 h
Marseille→Lorient transit time
100
 €
Example job price (Premium)
197
Number of transports in 2025
98.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Lorient
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
33
 h
100
 €
Marseille
Tourcoing
5x palette EU, 120x80 cm, 900 kg
VAN
31
 h
100
 €
Marseille
Limoges
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
651
 €
Marseille
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
632
 €
Marseille
Magdeburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
23
 h
628
 €
Marseille
Rome
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
893
 €
Lorient
Tourcoing
Limoges
Mulhouse
Magdeburg
Rome
Marseille

Before/after (last 6 months)

-0,13
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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