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A controlled logistics process for the distribution of commercial vehicles in the East.
CASE STUDY

A controlled logistics process for the distribution of commercial vehicles in the East.

An automotive distributor specializing in new and commercial vehicles needed to secure its delivery flows between its dealerships and business clients in the Eastern region. The challenges involved damage-free deliveries, the need for reliable timelines, and managing variable volumes during peak periods. Through a rigorous carrier verification process and 24/7 tracking, DONE Deliveries ensured a damage-free delivery rate of 99.98%, thus guaranteeing the reliability expected in this sensitive sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multi-brand vehicle distributor (new, commercial vehicles, and after-sales service); regional base in Strasbourg; servicing businesses and fleets in the Grand Est and neighboring departments.

Volume & seasonality

Average of 9 shipments per month with peaks during March-July (+20%)

Units & packaging

Custom goods 370x160x150 cm for commercial vehicles and conversions, secured with lashing straps and corner protection, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Same-day delivery, tail lift, secured parking lots.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.67% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 16%
14
 h
Bischwiller→Cholet transit time
50
 €
Example job price (Premium)
179
Number of transports in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bischwiller
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
50
 €
Bischwiller
Brest
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
33
 h
1939
 €
Bischwiller
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
763
 €
Bischwiller
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
496
 €
Bischwiller
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
676
 €
Bischwiller
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
691
 €
Cholet
Brest
Valence
Le Mans
Brussels
Zwolle
Bischwiller

Before/after (last 6 months)

-0,25
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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