As a key player in building energy engineering, this consulting firm needed to regularly deliver technical equipment and measuring instruments to job sites and partners throughout France. Reliability and security of shipments were essential, as well as strict adherence to delivery deadlines, to avoid any incidents or damage. Leveraging a rigorous carrier verification process and a damage-free delivery rate of 99.97%, our transport team ensured safe and traceable logistics flows.

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Building energy efficiency engineering office; based in Normandy; project management and B2B equipment deliveries mainly in mainland France.
Average of 16 shipments per month with peaks during March–June (+18%)
Custom goods 300x150x120 cm secured with tie-down straps and anti-slip mats, total shipment weight from 2,000 to 6,000 kg.
Same-day pickup, tail lift, rapid POD.
Enable transport visibility, trucks available on demand
Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.61% of orders, transport cost reduction of over 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Rouen → Colmar | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 25 h | 983 € |
Rouen → Tarbes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 14 h | 809 € |
Rouen → Toulouse | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 13 h | 734 € |
Rouen → Caen | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 2 h | 414 € |
Rouen → Munich | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 17 h | 541 € |
Rouen → Ulm | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 14 h | 587 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a rate of 99.2% on-time loadings and 98.7% on-time deliveries. In the case of a significant delay due to our fault, the freight may be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
You have full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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