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A flawless logistics solution for the secure transport of sensitive technical equipment.
CASE STUDY

A flawless logistics solution for the secure transport of sensitive technical equipment.

As a key player in building energy engineering, this consulting firm needed to regularly deliver technical equipment and measuring instruments to job sites and partners throughout France. Reliability and security of shipments were essential, as well as strict adherence to delivery deadlines, to avoid any incidents or damage. Leveraging a rigorous carrier verification process and a damage-free delivery rate of 99.97%, our transport team ensured safe and traceable logistics flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Building energy efficiency engineering office; based in Normandy; project management and B2B equipment deliveries mainly in mainland France.

Volume & seasonality

Average of 16 shipments per month with peaks during March–June (+18%)

Units & packaging

Custom goods 300x150x120 cm secured with tie-down straps and anti-slip mats, total shipment weight from 2,000 to 6,000 kg.

Delivery constraints

Same-day pickup, tail lift, rapid POD.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.61% of orders, transport cost reduction of over 10%
25
 h
Rouen→Colmar transit time
983
 €
Example job price (Premium)
129
Number of shipments in 2025
99.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Colmar
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
983
 €
Rouen
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
809
 €
Rouen
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
734
 €
Rouen
Caen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
2
 h
414
 €
Rouen
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
17
 h
541
 €
Rouen
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
587
 €
Colmar
Tarbes
Toulouse
Caen
Munich
Ulm
Rouen

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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