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An express response to unforeseen events for the logistics of an industrial labeling company in France.
CASE STUDY

An express response to unforeseen events for the logistics of an industrial labeling company in France.

A manufacturer specializing in labeling solutions for industry, based in the Lyon region, faced frequent emergencies to deliver orders to distributors and factories throughout France and Western Europe. To handle sudden spikes and fast delivery needs, the transport provider ensured 99.97% vehicle availability with same-day or next-day loading, offering maximum responsiveness to the sector’s uncertainties.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of industrial labeling solutions; main site in the Lyon region; B2B deliveries to logistics platforms and production sites in France, Belgium, and Germany.

Volume & seasonality

Average of 8 shipments per month with peaks during February–April (+17%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight around 1,200 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 1 pm–4 pm), unloading assistance, quick POD.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.54 of placed orders, all documents available on the Done Space platform, transport cost reduction of over 16%
8
 h
Verneuil-l’Étang→Lille transit time
100
 €
Example job price (Premium)
133
Number of transports in 2025
99.88%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Verneuil-l’Étang
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
100
 €
Verneuil-l’Étang
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
2
 h
174
 €
Verneuil-l’Étang
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
560
 €
Verneuil-l’Étang
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
386
 €
Verneuil-l’Étang
Amsterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
313
 €
Verneuil-l’Étang
Girona
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
879
 €
Lille
Paris
Poitiers
Orleans
Amsterdam
Girona
Verneuil-l’Étang

Before/after (last 6 months)

-0,11
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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