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Availability and responsiveness for industrial equipment flows in France and Europe.
CASE STUDY

Availability and responsiveness for industrial equipment flows in France and Europe.

A major player in industrial handling equipment rental and maintenance was managing a high volume of equipment movements between its sites and to its B2B clients. Demand spikes made it crucial to secure a vehicle quickly, often the same day, to ensure operational continuity. With a vehicle availability rate of 99.97%, our transport team met urgent logistics needs reliably throughout France and the Benelux region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in rental and maintenance of handling equipment; headquartered in Île-de-France; services for industrial sites and logistics operators across France and Western Europe.

Volume & seasonality

An average of 21 shipments per month with spikes during March-June (+22%)

Units & packaging

Custom goods 320x155x125 cm, 2 to 4 units per shipment, secured with tie-down straps and corner protection, total shipment weight between 2,800 and 7,000 kg.

Delivery constraints

Same-day pickup, tailgate, rapid POD.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.76% of placed orders, all documents available on the DONE Space platform, transport cost reduction of over 15%
12
 h
Saint-Amand-les-Eaux→Grenoble transit time
50
 €
Example job price (Premium)
168
Number of transports in 2025
99.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Amand-les-Eaux
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
50
 €
Saint-Amand-les-Eaux
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
861
 €
Saint-Amand-les-Eaux
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
1
 h
250
 €
Saint-Amand-les-Eaux
Niort
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
1238
 €
Saint-Amand-les-Eaux
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
360
 €
Saint-Amand-les-Eaux
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
683
 €
Grenoble
Valence
Lille
Niort
Dortmund
Enschede
Saint-Amand-les-Eaux

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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