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Availability and responsiveness for luxury packaging logistics in Europe.
CASE STUDY

Availability and responsiveness for luxury packaging logistics in Europe.

A European player in high-end packaging, specialized in the manufacture of rigid boxes for the luxury industries, required a carrier capable of mobilizing a vehicle at any time, including emergencies, to deliver high-value goods between Italy, France, and Asia. With a vehicle availability rate of 99.96% and a flexible organization, the transport provider ensured continuous flows even during peak periods, while guaranteeing shipment security.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

European manufacturer of high-end boxes and packaging; main site in Lombardy, Italy; B2B deliveries to leading luxury brands and distributors in Europe and Asia.

Volume & seasonality

Average of 17 shipments per month with peaks during October to December (+31%)

Units & packaging

Set of boxes 90x60x80 cm secured with lashing straps and anti-slip mats, 10 units per shipment, total weight per shipment between 900 and 2,000 kg.

Delivery constraints

Fixed hours for loading, tail lift, GPS tracking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability for 99.79% of placed orders, transport cost reduction of more than 9%
7
 h
Louvres→Cholet transit time
697
 €
Example job price (Premium)
118
Number of shipments in 2025
98.76%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Louvres
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
697
 €
Louvres
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
2
 h
50
 €
Louvres
Auxerre
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
7
 h
477
 €
Louvres
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
743
 €
Louvres
Magdeburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
15
 h
545
 €
Louvres
Hamburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
15
 h
864
 €
Cholet
Amiens
Auxerre
Annecy
Magdeburg
Hamburg
Louvres

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

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