CASE STUDY

Reliability and responsiveness for B2B distribution of sustainable packaging solutions in France and Europe.

Active in the production of eco-friendly corrugated cardboard packaging, this industrial group needed to quickly roll out its products to distributors and industrial clients across France and Europe during the rapid growth of e-commerce. The challenges involved managing regular flows with high seasonality and the need for a flexible network, while ensuring timely deliveries and vehicle availability. With access to a vast pan-European vehicle network, the transport provider enabled large shipments to key markets without investment in a proprietary fleet.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of sustainable corrugated cardboard packaging; main production site in the Hauts-de-France region; B2B deliveries to industrials, retail chains, and e-commerce companies in France, Belgium, Germany, and Spain.

Volume & seasonality

Average of 21 shipments per month with peaks during March–July period (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,500 kg.

Delivery constraints

Narrow delivery windows (7 a.m.–12 p.m.), loading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability of 99.59% of orders placed, transport tracking and notifications via the Done Space platform, cost reduction over 20%

Lille→Amiens transit time

392

€

Example job price (Premium)

167

Number of transports in 2025

98.47%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Lille → Amiens	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	5 h	392 €
Lille → Metz	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	9 h	100 €
Lille → Mulhouse	2x palette EU, 120x80 cm, 300 kg	VAN	11 h	425 €
Lille → Le Mans	16x palette EU, 120x80 cm, 7 400 kg	Porteur	10 h	1059 €
Lille → Magdeburg	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	13 h	759 €
Lille → Malaga	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	34 h	1725 €

Amiens

Metz

Mulhouse

Le Mans

Magdeburg

Malaga

Lille

Before/after (last 6 months)

-0,17

Cost per shipment

-2h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez