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Availability and speed for B2B logistics of premium chocolate in Europe.
CASE STUDY

Availability and speed for B2B logistics of premium chocolate in Europe.

An industrial company specializing in the production of premium chocolate for professionals needed a logistics solution capable of handling complex activity peaks and tight deadlines. With a vehicle availability rate of 99.97% and near-immediate loading capacity, our transport team ensured continuity of deliveries to several European markets, even during periods of high demand. Speed of execution and responsiveness were decisive in maintaining final customer satisfaction.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium chocolate manufacturer for professionals; production site located in Auvergne-Rhône-Alpes; B2B distribution to networks of pastry chefs, chocolatiers, and hotels in France, Belgium, Germany, and Switzerland.

Volume & seasonality

Average of 12 shipments per month with peaks during March to July period (+12%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Narrow time slots (7am–11am and 1pm–4pm), unloading assistance, secure parking.

Targets

Transit time reduced by more than 3 hours, immediate access to pod/cmr

Objectives

Average transit time 4–9 hours faster, all documents available on the DONE Space platform, transport cost reduced by more than 14%
7
 h
Tain-l’Hermitage→Toulouse transit time
751
 €
Example job price (Premium)
197
Number of transports in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tain-l’Hermitage
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
751
 €
Tain-l’Hermitage
Valence
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
3
 h
430
 €
Tain-l’Hermitage
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
344
 €
Tain-l’Hermitage
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
646
 €
Tain-l’Hermitage
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
18
 h
1131
 €
Tain-l’Hermitage
Amsterdam
5x palette EU, 120x80 cm, 900 kg
VAN
18
 h
870
 €
Toulouse
Valence
Marseille
Chartres
Ciampino
Amsterdam
Tain-l’Hermitage

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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