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Continuous reliability and visibility for B2B chocolate logistics to Europe.
CASE STUDY

Continuous reliability and visibility for B2B chocolate logistics to Europe.

A chocolate industry manufacturer, specializing in cocoa beverages and confectionery for the food service sector, faced challenges with timeliness and shipment tracking for its export flows to hospitality and specialized distribution. Thanks to 24/7 monitoring, real-time visibility, and proactive shipment management, our transport team increased delivery reliability in France and to more than 60 European countries, ensuring punctuality and traceability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of chocolate products and cocoa powders; main production site in Pays de la Loire; B2B deliveries to restaurants, cafes, and specialized distributors in France and across Europe.

Volume & seasonality

Average of 9 shipments per month with peaks during October-December period (+22%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, lashing straps and anti-slip mats, total shipment weight approximately 2,300 kg.

Delivery constraints

Fixed loading hours, safety cord for customs, gps tracking.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.54% of orders, 98.52% of shipments delivered on time, transport cost reduction of over 12%
7
 h
Nantes→Paris transit time
537
 €
Example job price (Premium)
212
Number of shipments in 2025
98.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
537
 €
Nantes
Tourcoing
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
1541
 €
Nantes
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
434
 €
Nantes
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
3
 h
256
 €
Nantes
Tilburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
15
 h
800
 €
Nantes
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
23
 h
664
 €
Paris
Tourcoing
Dijon
Vannes
Tilburg
Magdeburg
Nantes

Before/after (last 6 months)

-0,15
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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