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Securing urgent transport of fresh pastries for B2B distribution in France.
CASE STUDY

Securing urgent transport of fresh pastries for B2B distribution in France.

Active in the production of high-end pastries and food products, this manufacturer needed to guarantee the freshness and integrity of its goods to its professional clients, with strict requirements for delivery security and punctuality. The transport provider implemented a direct delivery service with no reloading, using suitable refrigerated vehicles and 24/7 traceability, enabling efficient distribution to food distribution networks. The risk of damage and delay is thus significantly reduced.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of industrial pastries made with natural ingredients; main site in Auvergne-Rhône-Alpes; distribution to large retailers and food industry companies in France and Western Europe.

Volume & seasonality

An average of 16 shipments per month with peaks during March-June period (+46%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 2,200 and 3,400 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Reducing transit time by over 3 hours, trucks available on demand

Objectives

Average transit time faster by 4-6 hours, average truck availability at 99.55% of orders, transportation cost reduction of over 16%
6
 h
Gières→Dijon transit time
368
 €
Example job price (Premium)
171
Number of transports in 2025
98.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Gières
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
368
 €
Gières
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
650
 €
Gières
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
423
 €
Gières
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
639
 €
Gières
Milan
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
304
 €
Gières
Frankfurt am Main
16x palette EU, 120x80 cm, 7 400 kg
Porteur
27
 h
1057
 €
Dijon
Tarbes
Roanne
Rennes
Milan
Frankfurt am Main
Gières

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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