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Securing FMCG supply flows with controlled and fully insured transport.
CASE STUDY

Securing FMCG supply flows with controlled and fully insured transport.

Active in FMCG, this European manufacturer ships food products, personal care, and cleaning goods daily to its distributor clients. Key challenges included the need for flawless service rates, insurance peace of mind, and effective management of rare incidents. With comprehensive CMR coverage, 'All-Risk' cargo insurance for sensitive shipments, and dedicated claims support from our team, deliveries are secured throughout Southern and Western Europe.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

FMCG manufacturer; logistics center based in Île-de-France; regular flows to Southern and Western Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during September-December (+38%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Fixed loading hours, tail lift + pallet jack, delivery with mandatory pre-call.

Targets

Eliminate delays, enable transport visibility

Objectives

99.55% of shipments delivered on time, transport tracking and notifications via Done Space platform email, transport cost reduction over 13%
3
 h
Montmorency→Chartres transit time
378
 €
Example job price (Premium)
146
Number of shipments in 2025
99.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montmorency
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
378
 €
Montmorency
Besancon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
11
 h
100
 €
Montmorency
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
17
 h
583
 €
Montmorency
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
425
 €
Montmorency
Eindhoven
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
592
 €
Montmorency
Antwerp
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
579
 €
Chartres
Besancon
Nice
Montauban
Eindhoven
Antwerp
Montmorency

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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