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Expand B2B distribution of regional specialties in Europe with an extensive road network.
CASE STUDY

Expand B2B distribution of regional specialties in Europe with an extensive road network.

A food distributor specialized in high-quality regional products, this player connects local artisans to wholesalers in France and for export, with a strong presence in Europe. The main logistics challenge: deliver sensitive goods quickly and without interruption across 23 countries, scaling up new markets. DONE Deliveries ensured regular flows through direct access to a large pan-European network, making it easier to win new clients while managing truck availability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of regional food specialties based in Occitanie; B2B deliveries to wholesalers and distributors in France and 23 European countries.

Volume & seasonality

An average of 15 shipments per month with peaks during the May-July period (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, with tie-down straps and non-slip mats for securing, total shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Same-day delivery, unloading assistance, mandatory pre-call for delivery.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability at 99.77% of orders placed, 99.26% of shipments delivered on time, transport cost reduction of over 15%
14
 h
Toulouse→Mulhouse transit time
809
 €
Example job price (Premium)
179
Number of shipments in 2025
99.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
809
 €
Toulouse
Angers
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
715
 €
Toulouse
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
496
 €
Toulouse
Roubaix
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
1164
 €
Toulouse
Coslada
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
534
 €
Toulouse
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
19
 h
560
 €
Mulhouse
Angers
Nice
Roubaix
Coslada
Mainz
Toulouse

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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