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Securing the distribution of dairy desserts with direct and tailored deliveries.
CASE STUDY

Securing the distribution of dairy desserts with direct and tailored deliveries.

An industrial player in the agri-food sector specializing in the production of dairy desserts and ready-to-eat meals faced strict logistical challenges: ensuring the rapid and reload-free transport of sensitive goods requiring suitable vehicles, while minimizing risks of delay or damage on B2B routes. Through the implementation of direct deliveries, using refrigerated vehicles and adapted vans, freshness and safety requirements were met for all flows to France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agri-food manufacturer specialized in dairy desserts and canned ready meals; main site in Normandy, France; B2B deliveries to large retailers and retail businesses in France and Western Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during February-April (+19%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,400 and 2,800 kg.

Delivery constraints

Night delivery, safety cord for customs, rapid POD.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents are available on the DONE Space platform, average truck availability at 99.68% of orders placed, transport cost reduction of over 9%
26
 h
Saint-Élier→Grenoble transit time
1605
 €
Example job price (Premium)
183
Number of transports in 2025
98.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Élier
Grenoble
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
26
 h
1605
 €
Saint-Élier
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
742
 €
Saint-Élier
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
18
 h
982
 €
Saint-Élier
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
639
 €
Saint-Élier
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
18
 h
940
 €
Saint-Élier
Leverkusen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
724
 €
Grenoble
Dijon
Nice
Cholet
Magdeburg
Leverkusen
Saint-Élier

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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