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Securing regular export of regional dairy products to Europe and North America.
CASE STUDY

Securing regular export of regional dairy products to Europe and North America.

A French distributor specializing in the export of AOP/PDO cheeses and dairy products needed to secure its sensitive shipments across several continents. Key challenges included maintaining the cold chain, handling varying shipment volumes, and strictly meeting deadlines to satisfy demanding partners in Europe and the United States. Through direct deliveries without reloading, refrigeration equipment controls, and selection of suitable vehicles, our transport team provided a secure and flexible solution, reducing the risk of damage and cold chain interruption.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Export distributor specializing in AOP/PDO cheeses and dairy products; based in the Auvergne-Rhône-Alpes region; B2B deliveries to Europe, the United States, and Asia.

Volume & seasonality

Average of 13 shipments per month with peaks during April–July period (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Same-day pickup, security cord for customs, all-risk insurance.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability of 99.54% of orders, all documents available on the Done Space platform, reduction in transport costs of over 17%
5
 h
Paris→Reims transit time
502
 €
Example job price (Premium)
166
Number of transports in 2025
99.42%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Reims
16x palette EU, 120x80 cm, 7 400 kg
Porteur
5
 h
502
 €
Paris
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
718
 €
Paris
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
362
 €
Paris
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
547
 €
Paris
Girona
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
976
 €
Paris
Rotterdam
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
409
 €
Reims
Roanne
Tours
Le Havre
Girona
Rotterdam
Paris

Before/after (last 6 months)

-0,2
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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