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Flexible logistics solutions for the European distribution of innovative food utensils.
CASE STUDY

Flexible logistics solutions for the European distribution of innovative food utensils.

A player in the food sector specialized in edible cutlery sought to support its B2B sales growth by expanding distribution to new European markets. The rapid increase in sales to restaurant owners and wholesalers required adaptable logistics capacity without immobilizing a dedicated fleet. Thanks to its pan-European network, DONE Deliveries ensured efficient food shipments to various European countries, while providing full flexibility to match seasonal demand fluctuations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of edible food utensils; production site in Saint-Aubin-de-Médoc, Nouvelle-Aquitaine; B2B distribution to foodservice and takeaway businesses in France and Europe.

Volume & seasonality

An average of 23 shipments per month, with peaks during the April-July period (+31%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total shipment weight between 900 and 1,500 kg.

Delivery constraints

Fixed delivery times, tail lift, secure parking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.79% of orders placed, transport tracking and email notifications via the done space platform, reduction in transport costs by over 15%
13
 h
Marseille→Tours transit time
398
 €
Example job price (Premium)
82
Number of shipments in 2025
99.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Tours
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
398
 €
Marseille
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
28
 h
100
 €
Marseille
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
323
 €
Marseille
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
315
 €
Marseille
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
22
 h
746
 €
Marseille
Etten-Leur
16x palette EU, 120x80 cm, 7 400 kg
Porteur
33
 h
1548
 €
Tours
Angers
Besancon
Dijon
Alkmaar
Etten-Leur
Marseille

Before/after (last 6 months)

-0,21
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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