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Fast and secure pallet coffee deliveries for the HORECA sector.
A major player in coffee roasting, specializing in supplying cafés, hotels, and restaurants, needed to meet demand spikes while ensuring optimal protection of sensitive products. With 99.97% vehicle availability and a tailored fleet, DONE Deliveries enabled direct shipments with no reloading, drastically limiting risks of damage or delays throughout France. Transport security was reinforced to guarantee the freshness and integrity of goods delivered to client establishments.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Coffee roaster and supplier for professionals; major operations in Île-de-France; B2B deliveries to cafés, hotels, and restaurants in France and Europe.
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Volume & seasonality
Average of 17 shipments per month with spikes during September-December period (+27%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight from 1,200 to 2,400 kg.
Delivery constraints
Fixed loading times, security ropes for customs, all-risks insurance.
Targets
Reduce transit time by more than 4h, eliminate delays
Objectives
Average transit time 4-5h faster, 99.02% shipments delivered on time, transport costs reduced by more than 13%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Châteaugiron → Annecy | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 616 € |
Châteaugiron → Tarbes | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 26 h | 100 € |
Châteaugiron → Nice | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 19 h | 721 € |
Châteaugiron → Niort | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 5 h | 443 € |
Châteaugiron → Zwolle | 5x palette EU, 120x80 cm, 900 kg | VAN | 15 h | 602 € |
Châteaugiron → Antwerp | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 13 h | 297 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
