A player in the agri-food sector specializing in high-end artisanal biscuits, with production located in the heart of the Paris region, was facing logistical reliability challenges. Between demand peaks before the holidays and the fragility of the product, they needed a partner able to ensure vehicle availability and adaptability to manage urgent shipments without compromising safety. DONE Deliveries responded with a vehicle availability rate of 99.98%, a network of verified carriers, and the ability to organize same-day or next-day loading anywhere in France and Europe.

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Producer of high-end artisanal biscuits; main base in Paris; B2B deliveries to distributors, fine grocery stores, and specialty sales outlets in France and Europe.
Average of 20 shipments per month with peaks during October-December period (+45%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.
Fixed delivery hours, tail lift + pallet truck, GPS tracking.
Enable transport visibility, reduce transit time by more than 2 hours
Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-11h, transport cost reduction of over 15%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Poitiers | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 8 h | 100 € |
Paris → Bourges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 4 h | 50 € |
Paris → Rouen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 3 h | 256 € |
Paris → Perpignan | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 14 h | 885 € |
Paris → Munich | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 14 h | 786 € |
Paris → Norderstedt | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 17 h | 490 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay due to our fault, freight may be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
We can arrange transport in refrigerated vehicles for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 monitoring, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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