CASE STUDY

Securing the logistics of artisanal biscuits for B2B distribution in France and Europe.

A player in the agri-food sector specializing in high-end artisanal biscuits, with production located in the heart of the Paris region, was facing logistical reliability challenges. Between demand peaks before the holidays and the fragility of the product, they needed a partner able to ensure vehicle availability and adaptability to manage urgent shipments without compromising safety. DONE Deliveries responded with a vehicle availability rate of 99.98%, a network of verified carriers, and the ability to organize same-day or next-day loading anywhere in France and Europe.

DONE Deliveries. Europe’s top logistics company for businesses.

Get a quote for your transport in seconds.

Any load up to 24,000 kg.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of high-end artisanal biscuits; main base in Paris; B2B deliveries to distributors, fine grocery stores, and specialty sales outlets in France and Europe.

Volume & seasonality

Average of 20 shipments per month with peaks during October-December period (+45%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, GPS tracking.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-11h, transport cost reduction of over 15%

Paris→Poitiers transit time

100

€

Example job price (Premium)

206

Number of transports in 2025

99.31%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Poitiers	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	8 h	100 €
Paris → Bourges	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	4 h	50 €
Paris → Rouen	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	3 h	256 €
Paris → Perpignan	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	14 h	885 €
Paris → Munich	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	14 h	786 €
Paris → Norderstedt	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	17 h	490 €

Poitiers

Bourges

Rouen

Perpignan

Munich

Norderstedt

Paris

Before/after (last 6 months)

-0,22

Cost per shipment

-6h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez