Home
Ensuring the integrity of natural ingredients through rigorous carrier selection.
CASE STUDY

Ensuring the integrity of natural ingredients through rigorous carrier selection.

A specialist in natural ingredients intended for food, specialized nutrition, and cosmetics, this manufacturer faced the challenge of securing the transport of sensitive and high-value goods for its B2B clients. Our transport team implemented a thorough carrier verification process and achieved 99.98% damage-free deliveries, enabling the reliable and smooth shipment of pallets, especially to France and Western Europe.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in the selection and distribution of natural ingredients for food, nutrition, and cosmetics; based in Brittany; B2B deliveries in France, Belgium, Germany, and Italy.

Volume & seasonality

Average of 13 shipments per month with peaks during the March–June period (+45%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, securing straps and anti-slip mats, total weight per shipment between 900 and 2,000 kg.

Delivery constraints

Fixed delivery times, unloading assistance, fast POD.

Targets

Enable transport visibility, reduce transit time by more than 3 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4–8h, transport cost reduction of over 16%
11
 h
Melesse→Reims transit time
100
 €
Example job price (Premium)
117
Number of transports in 2025
99.73%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Melesse
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
100
 €
Melesse
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
549
 €
Melesse
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
814
 €
Melesse
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
270
 €
Melesse
Maastricht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
920
 €
Melesse
Bremen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
20
 h
1000
 €
Reims
Grenoble
Valence
Nantes
Maastricht
Bremen
Melesse

Before/after (last 6 months)

-0,25
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options