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Direct and secure delivery of dairy desserts: reliability and speed for B2B food industry.
CASE STUDY

Direct and secure delivery of dairy desserts: reliability and speed for B2B food industry.

A major player in the food sector, specializing in the production of dairy desserts, faced high demands regarding punctuality and product protection for deliveries to large retail chains. The provider conducted direct shipments without reloading, using an extensive fleet of suitable vehicles, ensuring optimal preservation of goods and minimizing risks of delays or damage. Main destinations included France, Belgium, and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of dairy desserts and canned ready meals; main site in Normandy; B2B flows to distribution chains and food industry in France and Belgium.

Volume & seasonality

Average of 24 shipments per month with peaks during April-July period (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Same-day delivery, loading assistance, all-risk insurance.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications within DONE Space platform, transport cost reduction by over 9%
7
 h
Verneuil-sur-Avre→Roubaix transit time
50
 €
Example job price (Premium)
106
Number of transports in 2025
99.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Verneuil-sur-Avre
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
50
 €
Verneuil-sur-Avre
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
50
 €
Verneuil-sur-Avre
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
256
 €
Verneuil-sur-Avre
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
369
 €
Verneuil-sur-Avre
Munich
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
17
 h
666
 €
Verneuil-sur-Avre
Milan
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
31
 h
1148
 €
Roubaix
Vannes
Amiens
Grenoble
Munich
Milan
Verneuil-sur-Avre

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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