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Securing sensitive deliveries for high-end events and gastronomy.
CASE STUDY

Securing sensitive deliveries for high-end events and gastronomy.

As a player in the culinary and event sector, this manufacturer designs gastronomic solutions and manages several event venues, requiring careful delivery of fresh food products and specialized equipment. With the need to maintain product integrity and meet strict deadlines in Paris and Île-de-France, the transport provider implemented direct deliveries using suitable vehicles to reduce the risk of damage and ensure punctuality for each event.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Culinary service provider and organizer of gastronomic events; main activity in Paris; B2B deliveries for venues and companies in Île-de-France.

Volume & seasonality

An average of 12 shipments per month with peaks during April–July (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 950 and 2,500 kg.

Delivery constraints

Same-day delivery, security seal for customs, advance call required before delivery.

Targets

Trucks available on demand, transit time reduced by over 3h

Objectives

Average truck availability for 99.55% of orders, average transit time faster by 4–5h, transport cost reduced by more than 19%
9
 h
Paris→Valence transit time
50
 €
Example job price (Premium)
186
Number of shipments in 2025
98.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
50
 €
Paris
Montpellier
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
27
 h
1388
 €
Paris
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
499
 €
Paris
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
623
 €
Paris
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
5
 h
378
 €
Paris
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
426
 €
Valence
Montpellier
Tourcoing
Metz
Waterloo
Genk
Paris

Before/after (last 6 months)

-0,18
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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