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Availability and speed for the logistics of artisanal products to Parisian hotels.
CASE STUDY

Availability and speed for the logistics of artisanal products to Parisian hotels.

A player in the artisanal bakery sector for the hotel industry faces the need to deliver its freshly prepared specialties quickly and without interruption to hotels in the Paris region. Tight timeframes and vehicle availability constraints made managing peaks in activity particularly complex. Thanks to a vehicle availability rate of 99.96% and the responsiveness of our transport team, every urgent request was met, ensuring the freshness of products and the satisfaction of the serviced establishments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of artisanal bakery products dedicated to the hotel industry; main site in Île-de-France; regular distribution to hotels and foodservice establishments in the Paris region.

Volume & seasonality

Average of 13 shipments per month with peaks during the March-June period (+42%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,500 kg.

Delivery constraints

Night delivery, tail lift, GPS tracking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.28% of shipments delivered on time, transport cost reduction of over 18%
9
 h
Paris→Rennes transit time
100
 €
Example job price (Premium)
81
Number of shipments in 2025
99.28%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Rennes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
9
 h
100
 €
Paris
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
761
 €
Paris
Brest
5x palette EU, 120x80 cm, 900 kg
VAN
10
 h
731
 €
Paris
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
573
 €
Paris
Rotterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
444
 €
Paris
Dietzenbach
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
726
 €
Rennes
Quimper
Brest
Nancy
Rotterdam
Dietzenbach
Paris

Before/after (last 6 months)

-0,19
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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