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Simplicity and flexibility for B2B logistics of thermal storage solutions in France and Europe.
CASE STUDY

Simplicity and flexibility for B2B logistics of thermal storage solutions in France and Europe.

A manufacturer of thermal and reusable hydration items, mainly in stainless steel and glass, faced challenges in flexibly managing its customized B2B shipments to distributors and companies in France and Europe. With peaks in activity and growing demand for customization, our transport team ensured speed, on-demand booking, and the ability to adjust or cancel deliveries without constraint, helping to streamline and optimize their logistics both for major specialized retailers and for businesses wanting to personalize their orders.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer of reusable thermal products and accessories; production and customization in the Provence-Alpes-Côte d’Azur region; B2B deliveries to distributors, major retailers, and companies in France and Europe.

Volume & seasonality

Average of 21 shipments per month with peaks during the March-June period (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 2,500 kg.

Delivery constraints

Same-day pickup, unloading assistance, GPS tracking.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via DONE Space platform, average truck availability for 99.64% of orders placed, more than 19% reduction in transport costs
16
 h
Aix-en-Provence→Le Havre transit time
924
 €
Example job price (Premium)
201
Number of shipments in 2025
98.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
924
 €
Aix-en-Provence
Paris
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
786
 €
Aix-en-Provence
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
496
 €
Aix-en-Provence
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
5
 h
581
 €
Aix-en-Provence
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
759
 €
Aix-en-Provence
Rotterdam
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
33
 h
1664
 €
Le Havre
Paris
Caen
Lyon
Stuttgart
Rotterdam
Aix-en-Provence

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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