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Deploying a flexible logistics network to support the international expansion of a premium tea company.
CASE STUDY

Deploying a flexible logistics network to support the international expansion of a premium tea company.

A specialist in distributing high-end teas and accessories, present in stores and online across Europe, needed to accelerate its B2B deliveries to new markets while maintaining impeccable service quality. Facing increased flows and the opening of new locations abroad, our transport team provided an extensive pan-European network and rapid ramp-up in pallet volumes, offering capacity and adaptability without the constraints of managing an in-house fleet. Shipments focused mainly on France, Scandinavia, Belgium, and Eastern Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of premium teas and accessories; based in Île-de-France; serves specialty stores and B2B accounts in France, Scandinavia, Belgium, and Central Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during March–June period (+22%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, securing straps and anti-slip mats, total shipment weight between 1,200 and 2,000 kg.

Delivery constraints

Fixed loading times, unloading assistance, secured parking lots.

Targets

Eliminate delays, enable transport visibility

Objectives

99.39% of shipments delivered on time, transport monitoring and email notifications via the done space platform, transportation cost reduction of over 18%
2
 h
Paris→Chartres transit time
179
 €
Example job price (Premium)
75
Number of shipments in 2025
99.39%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN
2
 h
179
 €
Paris
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
100
 €
Paris
Annecy
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
11
 h
654
 €
Paris
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
556
 €
Paris
Bruges
2x palette EU, 120x80 cm, 300 kg
VAN
5
 h
288
 €
Paris
Berlin
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
538
 €
Chartres
Dijon
Annecy
Colmar
Bruges
Berlin
Paris

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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