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Secure the distribution of hot snacks with a responsive, dedicated B2B transport service.
CASE STUDY

Secure the distribution of hot snacks with a responsive, dedicated B2B transport service.

A French fast food player wanted to speed up deliveries of 100% natural hot snacks to retail chains. With rapidly growing volumes and expanding national coverage, they faced challenges in vehicle availability, precise delivery slot management, and strong seasonality. Thanks to customized support from transport experts and a proactive customer service, flows were optimized, bringing reliability and responsiveness throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer-distributor of natural hot snacking solutions; based in Pays de la Loire; B2B distribution to retail chains in France.

Volume & seasonality

Average of 11 shipments per month with peaks during September-December period (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,200 and 2,000 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, GPS tracking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via DONE Space platform, 99.55% of shipments delivered on time, transport cost reduction of more than 9%
14
 h
Laval→Montpellier transit time
50
 €
Example job price (Premium)
149
Number of transports in 2025
99.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Laval
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN
14
 h
50
 €
Laval
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
25
 h
100
 €
Laval
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
595
 €
Laval
Paris
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
8
 h
501
 €
Laval
Getafe
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
20
 h
1093
 €
Laval
Leverkusen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
500
 €
Montpellier
Nancy
Amiens
Paris
Getafe
Leverkusen
Laval

Before/after (last 6 months)

-0,12
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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