CASE STUDY

Traceability and punctuality for food ingredient flows in Europe.

A European processor of ingredients for the food industry needed to secure its regular shipments of sensitive product pallets to B2B clients and partners. The challenges included the need for rigorous logistics tracking, on-time delivery across several countries, and full transport visibility at every stage. With 24/7 supervision, real-time tracking, and proactive incident management, our transport team ensured reliability and on-time delivery on all routes, while maintaining the freshness and integrity of goods during peak periods.

DONE Deliveries. Europe’s top logistics company for businesses.

Get a quote for your transport in seconds.

Any load up to 24,000 kg.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of food ingredients for the food industry; headquarters in Hauts-de-France region; B2B deliveries to Western and Northern Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during March-July period (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and antislip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, GPS tracking.

Targets

Trucks available on-demand, providing transport visibility

Objectives

Average truck availability at 99.77% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 9%

Chassieu→Marseille transit time

100

€

Example job price (Premium)

176

Number of transports in 2025

99.25%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Chassieu → Marseille	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	8 h	100 €
Chassieu → Brest	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	16 h	50 €
Chassieu → Le Mans	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	10 h	632 €
Chassieu → Montpellier	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	6 h	424 €
Chassieu → Cottbus	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	21 h	674 €
Chassieu → Bologna	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	11 h	449 €

Marseille

Brest

Le Mans

Montpellier

Cottbus

Bologna

Chassieu

Before/after (last 6 months)

-0,19

Cost per shipment

-2h

Shorter average transit time

99.96%

Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez