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Traceability and punctuality for food ingredient flows in Europe.
A European processor of ingredients for the food industry needed to secure its regular shipments of sensitive product pallets to B2B clients and partners. The challenges included the need for rigorous logistics tracking, on-time delivery across several countries, and full transport visibility at every stage. With 24/7 supervision, real-time tracking, and proactive incident management, our transport team ensured reliability and on-time delivery on all routes, while maintaining the freshness and integrity of goods during peak periods.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Producer of food ingredients for the food industry; headquarters in Hauts-de-France region; B2B deliveries to Western and Northern Europe.
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Volume & seasonality
Average of 8 shipments per month with peaks during March-July period (+27%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and antislip mats, total shipment weight between 1,200 and 2,800 kg.
Delivery constraints
Fixed delivery hours, security cord for customs, GPS tracking.
Targets
Trucks available on-demand, providing transport visibility
Objectives
Average truck availability at 99.77% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 9%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Chassieu → Marseille | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 8 h | 100 € |
Chassieu → Brest | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 16 h | 50 € |
Chassieu → Le Mans | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 10 h | 632 € |
Chassieu → Montpellier | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 6 h | 424 € |
Chassieu → Cottbus | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 21 h | 674 € |
Chassieu → Bologna | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 11 h | 449 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
