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Custom logistics expertise for nationwide distribution of fresh catering products.
CASE STUDY

Custom logistics expertise for nationwide distribution of fresh catering products.

A major player in the agri-food industry, specializing in the production of fresh catering recipes and ready-made meals, needed to guarantee its B2B clients impeccable delivery regularity to purchasing centers and distribution platforms. Faced with high volumes, strict punctuality requirements, and a variety of sensitive products, our transport team implemented 24/7 tracking and proactive monitoring of each shipment. Thanks to this continuous supervision and personalized alerts, every delivery enjoys total visibility and optimal punctuality throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agri-food manufacturer specializing in fresh catering dishes and snacks; production sites in Auvergne Rhône-Alpes; B2B deliveries to large retailers and collective catering nationwide.

Volume & seasonality

Average of 25 shipments per month, with peaks during October-December (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Same-day delivery, tailgate + pallet truck, GPS tracking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability rate at 99.58% of orders placed, transport cost reduction over 10%
26
 h
Saint-André→Le Mans transit time
100
 €
Example job price (Premium)
188
Number of shipments in 2025
98.35%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-André
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
26
 h
100
 €
Saint-André
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
2
 h
229
 €
Saint-André
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
850
 €
Saint-André
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
718
 €
Saint-André
Duisburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
48
 h
1714
 €
Saint-André
Augsburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
22
 h
1202
 €
Le Mans
Tarbes
Metz
Niort
Duisburg
Augsburg
Saint-André

Before/after (last 6 months)

-0,18
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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