CASE STUDY

Ensuring vehicle availability and speed for B2B shipment of festive products across Europe.

Premium food industry player, specializing in festive and aperitif products, facing seasonal peaks and high pressure on logistics responsiveness, especially to supply large retailers and the food service sector in Europe. DONE Deliveries optimized planning with a 99.97% vehicle availability rate, ensuring same or next-day loading, even for urgent requests, while managing volume variability and deadlines imposed by the chains.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in festive and aperitif products for large retail and food service; based in Southwest France; supplies France, Belgium, Germany, and other European countries.

Volume & seasonality

Average of 20 shipments per month with peaks during October-December (+13%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, delivery with mandatory prior call.

Targets

Reduce transit time by more than 2 hours, trucks available on demand

Objectives

Average transit time faster by 4-10 hours, average truck availability for 99.66% of orders placed, transport cost reduction of over 14%

Troarn→Lyon transit time

100

€

Example job price (Premium)

Number of transports in 2025

99.51%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Troarn → Lyon	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	25 h	100 €
Troarn → Chartres	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	7 h	100 €
Troarn → Toulouse	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	13 h	491 €
Troarn → Troyes	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	7 h	589 €
Troarn → Dortmund	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	13 h	656 €
Troarn → Stuttgart	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	14 h	466 €

Lyon

Chartres

Toulouse

Troyes

Dortmund

Stuttgart

Troarn

Before/after (last 6 months)

-0,11

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez