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Ensuring regular supply and logistics traceability for a fresh food products manufacturer.
CASE STUDY

Ensuring regular supply and logistics traceability for a fresh food products manufacturer.

This player in the agri-food sector, specialized in the processing of condiments and vegetable-based products, needed to ensure the reliable delivery of goods to large retailers and foodservice professionals. Faced with requirements for product freshness and origin transparency, they leveraged 24/7 monitoring and proactive, supervised shipment management, ensuring punctuality and full visibility on flows, notably to France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agri-food operator focused on processed plant products; industrial sites in Pays de la Loire; serving distribution networks and specialized channels in France and Western Europe.

Volume & seasonality

Average of 14 shipments per month with frequent peaks during June-September (+15%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, total weight per shipment between 1,200 and 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Same-day delivery, unloading assistance, mandatory pre-arrival call.

Targets

Enabling transport visibility, reducing transit time by more than 4 hours

Objectives

Transport tracking and email notifications via DONE Space platform, average transit time faster by 4-10 hours, transport cost reduction of over 20%
8
 h
Tours→Quimper transit time
50
 €
Example job price (Premium)
182
Number of transports in 2025
98.99%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tours
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
50
 €
Tours
Rouen
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
8
 h
100
 €
Tours
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
506
 €
Tours
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
420
 €
Tours
Bologna
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
943
 €
Tours
Magdeburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
20
 h
642
 €
Quimper
Rouen
Auxerre
Lorient
Bologna
Magdeburg
Tours

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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