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Ensuring logistics availability for demanding and multisite food production.
CASE STUDY

Ensuring logistics availability for demanding and multisite food production.

Active in natural food products, this manufacturer needed to guarantee the rapid availability of vehicles for its dietary goods bound for multiple European markets. Strict availability constraints and ad-hoc loading requests posed a risk of flow interruptions. Thanks to a 99.97% vehicle availability rate, our transport team ensured uninterrupted logistics even during peak periods, supporting smooth international growth.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of dietary and organic food products; main site in Southwest France; distribution to over 40 European countries.

Volume & seasonality

Average of 8 shipments per month with peaks during March-June period (+17%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, total weight per shipment between 1,200 and 2,800 kg, secured by lashing straps and anti-slip mats.

Delivery constraints

Same-day pickup, tail-lift + pallet jack, delivery with mandatory advance call.

Targets

Immediate access to POD/CMR, elimination of delays

Objectives

All documents available on DONE Space platform, 98.87% of shipments delivered on time, transport cost reduction over 18%
13
 h
Toulouse→Caen transit time
869
 €
Example job price (Premium)
92
Number of transports in 2025
98.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
869
 €
Toulouse
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
846
 €
Toulouse
Tours
8x palette EU, 120x80 cm, 5 100 kg
Porteur
24
 h
1008
 €
Toulouse
Angers
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
692
 €
Toulouse
Martorell
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
692
 €
Toulouse
Frankfurt am Main
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
19
 h
629
 €
Caen
Rennes
Tours
Angers
Martorell
Frankfurt am Main
Toulouse

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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