CASE STUDY

Ensuring vehicle availability for B2B event logistics and professional catering.

A committed player in catering and events in Valenciennes was seeking a reliable transport solution to deliver buffets, meals, and trays to multiple sites, often at the last minute and with a high demand for punctuality. Faced with peak periods and the need for flexible organization, the transport team rose to the challenge with a 99.97% vehicle availability rate, enabling express loading and ensuring the success of every regional service.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Catering and event catering company; based in Valenciennes, B2B deliveries for events and professional sites in Hauts-de-France.

Volume & seasonality

An average of 24 shipments per month, with peaks during the April–June period (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 950 and 2,600 kg.

Delivery constraints

Fixed delivery times, unloading assistance, all-risk insurance.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents are available on the DONE Space platform, average truck availability at 99.71% of placed orders, transport cost reduction of over 19%

Lille→Perpignan transit time

2047

€

Example job price (Premium)

126

Number of shipments in 2025

98.76%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Lille → Perpignan	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur, Hayon élévateur	32 h	2047 €
Lille → Cholet	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	24 h	100 €
Lille → Quimper	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	14 h	876 €
Lille → Rennes	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	10 h	415 €
Lille → Getafe	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	26 h	1483 €
Lille → Dortmund	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	8 h	625 €

Perpignan

Cholet

Quimper

Rennes

Getafe

Dortmund

Lille

Before/after (last 6 months)

-0,11

Cost per shipment

-3h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez