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Securing the integrity of organic products through rigorous carrier control.
CASE STUDY

Securing the integrity of organic products through rigorous carrier control.

A food industry player specializing in the production of fresh organic pasta faced a major challenge: ensuring undamaged delivery of fragile products, distributed to specialized networks. Thanks to a strict carrier verification process and precise logistics management, the shipping chain achieved an undamaged delivery rate of 99.96%, guaranteeing constant availability and product preservation during seasonal peaks in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of fresh organic products based in Carpentras; production dedicated to specialized distribution in France and Western Europe.

Volume & seasonality

An average of 20 shipments per month with peaks during September-November (+36%)

Units & packaging

EU pallets 120x80 cm, 12 pallets per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Same-day collection, tail lift, mandatory pre-delivery call.

Targets

Eliminate delays, enable transport visibility

Objectives

99.81% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 17%
16
 h
Avignon→Rennes transit time
513
 €
Example job price (Premium)
93
Number of shipments in 2025
99.81%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Avignon
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
16
 h
513
 €
Avignon
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
2
 h
475
 €
Avignon
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
449
 €
Avignon
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
709
 €
Avignon
Magdeburg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
48
 h
1140
 €
Avignon
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
897
 €
Rennes
Valence
Niort
Arras
Magdeburg
Waterloo
Avignon

Before/after (last 6 months)

-0,12
Cost per shipment
-4h
Shorter average transit time
99.96%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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