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Securing premium and plant-based food distribution throughout France.
CASE STUDY

Securing premium and plant-based food distribution throughout France.

A food distributor specialized in premium snacking needed to manage the distribution of fresh, frozen, and ambient products to thousands of sales outlets, while supporting the growth of plant-based and organic offerings. Key challenges: ensuring on-time deliveries, preventing stockouts, and maintaining the cold chain for high-value goods. The pan-European transport network, fast access to various vehicle types, and 24/7 flow management enabled the food distributor to achieve high reliability and expand its reach across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of premium food products for out-of-home catering; headquarters in the Auvergne-Rhône-Alpes region; delivers to 3,500 sales outlets in France.

Volume & seasonality

Average of 18 shipments per month with peaks during May-July (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,200 and 2,800 kg, secured by lashing straps and anti-slip mats.

Delivery constraints

Night deliveries, unloading assistance, mandatory pre-call delivery.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and notifications via email on the done space platform, more than 16% reduction in transport costs
8
 h
Chasse-sur-Rhône→Tours transit time
529
 €
Example job price (Premium)
119
Number of transports in 2025
99.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chasse-sur-Rhône
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
529
 €
Chasse-sur-Rhône
Rodez
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
10
 h
100
 €
Chasse-sur-Rhône
Limoges
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
655
 €
Chasse-sur-Rhône
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
416
 €
Chasse-sur-Rhône
Genk
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
804
 €
Chasse-sur-Rhône
Amsterdam
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
812
 €
Tours
Rodez
Limoges
Roanne
Genk
Amsterdam
Chasse-sur-Rhône

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

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