CASE STUDY

Ensuring logistics availability and responsiveness for the urban food sector in Hauts-de-France.

A player in urban agri-food and catering, this innovative site based in northern France needed to handle supply surges for a collective kitchen and a food center, all while maintaining high flexibility. With access to a vast network of vehicles, DONE Deliveries ensured a rapid response to every request, even in emergencies, achieving a vehicle availability rate of 99.96%. Deliveries were maintained without interruption despite a variety of needs and strict time slot requirements.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Urban food platform with catering and agriculture activities; based in Lille and serving northern France; multi-service operations from food processing to distribution.

Volume & seasonality

Average of 21 shipments per month with peaks during March-July period (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 3,000 kg.

Delivery constraints

Night delivery, tail lift, delivery with mandatory prior call.

Targets

Eliminate delays, enable transport visibility

Objectives

99.11% of shipments delivered on time, transport tracking and email notifications via done space platform, transport cost reduction of over 9%

Paris→Cannes transit time

504

€

Example job price (Premium)

Number of transports in 2025

99.11%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Cannes	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	15 h	504 €
Paris → Strasbourg	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	8 h	652 €
Paris → Besancon	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	7 h	400 €
Paris → Tours	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	4 h	501 €
Paris → Bologna	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	32 h	1828 €
Paris → Munich	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	14 h	786 €

Cannes

Strasbourg

Besancon

Tours

Bologna

Munich

Paris

Before/after (last 6 months)

-0,21

Cost per shipment

-2h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez