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Ensuring freshness and punctuality of B2B deliveries for the food industry.
CASE STUDY

Ensuring freshness and punctuality of B2B deliveries for the food industry.

A major player in industrial bakery, specializing in the daily production and delivery of fresh bread for the catering and hotel sectors, this supplier had to guarantee optimal freshness and no supply gaps, even during peak periods. Thanks to 24/7 tracking and direct transport solutions, our transport team ensured the fast and secure delivery of fresh product pallets across several French regions, while maintaining strict timelines and traceability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial producer of fresh bread for catering and hotel sectors; network of sites in Île-de-France, Normandy, and Hauts-de-France; B2B deliveries to professionals in hospitality and distribution.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night deliveries, safety rope for customs, secure parking locations.

Targets

Immediate access to POD/CMR, enabling full transport visibility.

Objectives

All documents available on the DONE Space platform, real-time transport tracking and email notifications via DONE Space, reduction in transport costs of over 15%.
8
 h
Paris→Metz transit time
100
 €
Example job price (Premium)
210
Number of transports in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
100
 €
Paris
Strasbourg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
50
 €
Paris
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
424
 €
Paris
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
762
 €
Paris
Piacenza
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
30
 h
1049
 €
Paris
Genk
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
661
 €
Metz
Strasbourg
Besancon
Quimper
Piacenza
Genk
Paris

Before/after (last 6 months)

-0,19
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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